Customer satisfaction is B4 Brands’ top priority. Please inspect your order immediately upon receipt and contact us asap if you are dissatisfied in any way.
You may return or exchange the product within 30 days of receipt as long as the product is returned in new, unused, and resalable condition, subject to the following:
- If you received the product in error, or the product was damaged in transit, B4 Brands will gladly pay for the return shipping costs and product replacement or issue a credit for the full invoice amount.
- If the correct product was received that was ordered by the buyer, in good condition, the customer is responsible for the return shipping costs plus a 20% restocking fee if it’s been over 30 days.
- If you originally received FREE shipping because your order was over $100, you will be responsible for paying the shipping charge for a return.
- Customized or private label items are not eligible for return.
Phone: 888-667-6066 (Ask for Jenna)
Email: [email protected]
Customer Support Hours: Monday-Friday, 9 a.m. to 4:30 p.m. (CT).